Who we are

Our website address is: https://www.gandcplumbing.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

f you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

SMS Opt-In Consent and Third-Party Sharing

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

SMS/CALL PRIVACY POLICY SMS OPT-IN & CONSENT

By providing your phone number and opting in, you consent to receive recurring automated text messages and calls from G&C Plumbing and Heating Services using an automatic dialing system.

DATA WE COLLECT

• Mobile phone number
• SMS/call consent records and preferences
• Message delivery and response history

HOW WE USE YOUR DATA

• Send automated appointment reminders and confirmations
• Service updates and follow-up communications
• Respond to your inquiries via call or text

THIRD-PARTY SHARING (CTIA REQUIRED)

We do not share your mobile information with third parties for their marketing purposes. We may share with service providers who help deliver messages.

DATA RETENTION

We retain your phone number while you are an active customer and for 24 months after opt-out for compliance records.

YOUR RIGHTS

• Access: Request a copy of your data
• Update: Correct your phone number anytime
• Delete: Request removal from our systems

OPT-OUT

Reply STOP to any message.

HELP

Reply HELP or call (508) 966-8919. Message and data rates may apply.

Contact

If you have any questions about this privacy policy, please contact us

By email: support@gc.plumbing·        By phone number: (508) 966-8919

Locations: 128 Mechanic St, Bellingham, MA 02019 | 199 Washington St, Franklin, MA 02038